Terms of service
## Terms of Service
### Overview
This website is operated by OddityBox. Throughout the site, the terms “we”, “us” and “our” refer to OddityBox.
By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service, including any additional policies referenced herein, including our Privacy Policy and Returns & Refunds Policy.
These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
If you do not agree to all terms and conditions, you must not access the website or use our services.
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### Online Store Terms
By using this site, you confirm that:
• You are at least 18 years old, or using the site under the supervision of a parent or guardian
• The information you provide is accurate and complete
• You will not use our products or services for unlawful purposes
• You will not attempt to interfere with the security or operation of the website
We reserve the right to refuse service to anyone at any time for any reason.
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### Products & Services
We make every effort to display our products and descriptions as accurately as possible. However:
• Colours may appear differently depending on your screen or device
• Product appearance and packaging may vary slightly
• Some products may be handmade, natural, vintage-inspired or uniquely finished
All product descriptions, pricing and availability are subject to change without notice.
We reserve the right to discontinue products or limit quantities at any time.
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### Orders
Placing an order does not guarantee acceptance.
We reserve the right to:
• Refuse or cancel orders
• Limit quantities purchased
• Restrict orders that appear fraudulent, abusive or intended for resale
If we cancel or amend an order, we will attempt to contact you using the details provided at checkout.
Customers are responsible for ensuring all delivery information is correct before placing an order.
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### Pricing & Payments
All prices are listed in GBP (£) unless otherwise stated.
Prices may change without notice.
We reserve the right to correct pricing errors, inaccuracies or omissions at any time, including after an order has been placed.
Payment must be received in full before orders are dispatched.
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### Shipping & Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
• Couriers
• Customs processing
• Weather conditions
• Supplier delays
• Postal disruptions
• Circumstances outside our control
Risk of loss or damage passes to the customer once the order has been handed to the delivery carrier.
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### Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
Please review this policy before placing an order.
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### Intellectual Property
All content on this website, including:
• Branding
• Logos
• Graphics
• Images
• Product descriptions
• Website design
• Text and content
is the property of OddityBox unless otherwise stated and may not be copied, reproduced or used without written permission.
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### Third-Party Services & Links
Certain content, products or services may include materials from third parties.
We are not responsible for:
• Third-party websites
• External links
• Payment providers
• Apps or plugins
• Third-party products or services
Accessing third-party services is done at your own risk.
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### User Comments & Feedback
If you submit comments, reviews, suggestions or other content to us, you agree that we may use, edit, publish or share that content without restriction.
You agree not to submit content that is:
• Illegal
• Offensive
• Abusive
• Defamatory
• Misleading
• Infringing on intellectual property rights
We reserve the right to remove content at our discretion.
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### Prohibited Uses
You may not use this website:
• For unlawful purposes
• To distribute malware or malicious code
• To spam, scrape or exploit the website
• To infringe intellectual property rights
• To harass, abuse or threaten others
• To interfere with website security or functionality
We reserve the right to terminate access for violations of these Terms.
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### Disclaimer of Liability
To the fullest extent permitted by law, OddityBox shall not be liable for:
• Indirect or consequential losses
• Loss of profits or business
• Delays in delivery
• Third-party service failures
• Technical interruptions
• Errors or inaccuracies on the website
Nothing in these Terms excludes rights that cannot legally be excluded under UK consumer law.
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### Accuracy of Information
We aim to keep all information accurate and up to date, but we do not guarantee that all content on the website will always be complete, current or error-free.
We reserve the right to correct